Shipping policy

At Palm Springs Mile, we aim to provide a smooth and convenient shopping experience with reliable delivery to your doorstep. We offer free shipping on all orders within the United States.

1. Shipping Locations

We currently ship orders within the United States only. We do not offer international shipping at this time.

2. Shipping Costs

Free Shipping on All Orders

Enjoy free standard shipping on every order delivered within the United States. There are no standard shipping fees at checkout.

3. Order Processing Time

Orders are typically processed within 2–3 business days after they are placed.

Processing includes order verification, preparation, and packaging. Orders are not usually processed on weekends or public holidays. During busy periods, processing may take slightly longer.

4. Shipping and Transit Time

Once your order has been processed and dispatched, delivery typically takes 3–5 business days.

Our estimated delivery timeline is:

Order Processing: 2–3 business days
Transit Time: 3–5 business days
Total Estimated Delivery Time: 5–8 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or other circumstances beyond our control.

5. Order Tracking

When tracking information is available, we will send a shipping confirmation email with your tracking details. You can use this information to follow your shipment until it arrives.

Please allow some time for tracking information to update after your order has been dispatched.

6. Shipping Delays

Although we work to deliver orders within the estimated timeframe, occasional delays may occur due to weather, carrier operations, holidays, or other unforeseen circumstances.

We appreciate your patience and understanding if your shipment takes longer than expected.

7. Incorrect Shipping Addresses

Please ensure your shipping address is accurate and complete when placing your order. If you notice an error, contact us as soon as possible at support@palmspringsmile.com.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

8. Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team. We will review the situation and help you determine the appropriate next steps.